Why do I get the paper questionnaire when I’ve already submitted my questionnaire online?

We have to send our mailing list to the printing company rather early to give them enough time to print and mail each questionnaire. This can sometimes lead to strange situations where you’ve submitted an online questionnaire, but are still receiving a paper questionnaire in the mail. If you have any questions about this process, you can always contact us at [email protected] to confirm your preference of web, paper, or telephone questionnaires. You can also visit our website to Update Your Contact Information.